Shipping & Returns

SHIPPING

Your order is very important to us. Our Customer Service team is happy to assist you with any questions, concerns or issues related to your order through Nutrex.com. Please email Customer Service at info@lakeprotech.com , during our standard business hours Monday-Friday 9am-5pm MST. Requests made outside our standard business hours will be addressed in a timely manner.

Most orders typically ship within 1 business day. Be advised that shipping delays sometimes occur with our carrier, holidays and due to product inventory availability.

Express 2-4 Day and Next Business Day Shipping orders received after 2pm MST will ship the next business day.

RETURNS

All returns require a Return Merchandise Authorization or RMA number. You can request an RMA number by contacting the customer service department.

In order to be eligible for a return, the item's must be new and the packaging unopened.
The item's must also be returned within 30 days from the date of delivery.
Missing kit items/opened items will not qualify for a refund.
Returns are subject to a 15% restocking fee and return labels are the responsibility of the customer.